Privacy Policy

1. Introduction

Welcome to DummAir. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using DummAir services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our platform
• Book a dummy flight ticket
• Contact our customer support
• Subscribe to our newsletter
• Make a payment for our services

The personal information we collect may include:

• Contact Information: Full name, email address, phone number
• Travel Information: Departure city, destination city, travel dates, passenger details
• Payment Information: Billing address (payment card details are processed securely by our payment processor)
• Account Credentials: Username, password (encrypted)
• Identification Documents: Passport details, visa information (when necessary for ticket generation)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your bookings and generate dummy flight tickets
• Payment Processing: To process payments and prevent fraudulent transactions
• Customer Support: To respond to your inquiries and provide technical support
• Account Management: To create and manage your account
• Communication: To send booking confirmations, receipts, and service updates
• Improvement: To improve our website, services, and user experience
• Marketing: To send promotional emails (you can opt-out at any time)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address security issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers (payment processors, email services, cloud storage) who assist in operating our business
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose
• Protection: To protect our rights, privacy, safety, or property, and that of our users

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Encrypted storage of sensitive data
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Account Data: Retained while your account is active and for up to 2 years after account closure
• Transaction Records: Retained for 7 years for accounting and tax purposes
• Support Communications: Retained for 3 years for quality assurance
• Marketing Data: Retained until you opt-out or request deletion

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for certain purposes
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdrawal: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at support@dummair.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:

• Essential Cookies: Required for website functionality (login, shopping cart)
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver personalized advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: